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Burchett, J F, Tummala, V M R and Leung, H M (1999) A world-wide survey of current practices in the management of risk within electrical supply projects. Construction Management and Economics, 17(01), 77-90.

Chapman, R J (1999) The likelihood and impact of changes of key project personnel on the design process. Construction Management and Economics, 17(01), 99-106.

Egbu, C O (1999) Skills, knowledge and competencies for managing construction refurbishment works. Construction Management and Economics, 17(01), 29-43.

Green, S D and Simister, S J (1999) Modelling client business processes as an aid to strategic briefing. Construction Management and Economics, 17(01), 63-76.

Laukkanen, T (1999) Construction work and education: occupational health and safety reviewed. Construction Management and Economics, 17(01), 53-62.

Loosemore, M (1999) A grounded theory of construction crisis management. Construction Management and Economics, 17(01), 9-19.

Moatazed-Keivani, R, Ghanbari-Parsa, A R and Kagaya, S (1999) ISO 9000 standards: perceptions and experiences in the UK construction industry. Construction Management and Economics, 17(01), 107-19.

  • Type: Journal Article
  • Keywords: quality assurance; quality management system; ISO 9000 standard; certification; construction firm
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/014461999371871
  • Abstract:

    With the adoption by construction firms of BS EN ISO 9000 there has been much debate concerning its effectiveness and value as a quality management system. In spite of the reported benefits of ISO 9000 certification, however, concerns regarding its overall benefit to construction firms due to unnecessary bureaucracy and paperwork, increased costs, stilling of innovation, etc. still persist in the industry. This paper reports on the results of a research carried out on the implementation of BS EN ISO 9000 as a continuation of BS5750 in the UK construction industry from the viewpoint of the experiences and perceptions of quality assurance managers of selected construction firms.

Proverbs, D G, Holt, G D and Olomolaiye, P O (1999) Productivity rates and construction methods for high rise concrete construction: a comparative evaluation of UK, German and French contractors. Construction Management and Economics, 17(01), 45-52.

Raftery, J (1999) Quasi-rational behaviour in the property and construction market. Construction Management and Economics, 17(01), 21-7.

Skitmore, M R and Mills, A (1999) A needs based methodology for classifying construction clients and selecting contractors: comment. Construction Management and Economics, 17(01), 5-7.

Yau, N-J, Yang, J-B and Hsieh, T-Y (1999) Inducing rules for selecting retaining wall systems. Construction Management and Economics, 17(01), 91-8.